Policies
Shipping & delivery
Every HiSleep product is made to order at our facility in Kerala. Once your order is confirmed, mattresses are typically dispatched within 3–7 working days; sofas and recliners within 10–21 working days.
Delivery charges
Delivery is free within Kerala. For other states, any delivery charge is shown at checkout before you pay.
Tracking
You’ll receive updates by email, SMS or WhatsApp as your order is confirmed, dispatched and delivered. You can also track your order any time with your order number and mobile number.